Starbucks Next-Gen Point of Sale

As a Senior Product Designer at Starbucks, I’ve led and assisted in several areas for the Next-Gen Point of Sale system - including the creation of an uplifted Admin Functions dashboard and its first feature, strategy for how the POS will evolve, and laying down agile frameworks and holistic design documentation for our team.

Impact overview

• Improved Design processes, with new documentation and documentation standards that allowed a new designer to onboard more quickly than before, and allowed our team to deliver features more quickly.

Project overview

My role: Senior Product Designer

My responsibilities: Product Design leadership, product strategy, design and a11y specs

Unlocked Admin Functions through creating a dashboard and delivering its first feature

Created a strategy for an uplifted “Admin Functions” page, and delivered the experience for its first feature while strategizing how we will iterate into future iterations and be consistent with overall POS paradigms.

Improved Design Team documentation and consulted in applying foundational agile frameworks

I also took on a Design Operations role - consulting with our UX and cross-functional teams on how to apply agile frameworks and methodologies to an quickly-moving program.